Create or Join a Conference Call Using Join

Requirements: See Join.

You can create or join a conference call in My Interactions or a station or user queue that you are monitoring.

Tip: For more information about displaying a queue other than your own (My Interactions), see Monitor Two or More Queues at the Same Time.

To create or join a conference call using Join:

1. Open the user or station queue you are monitoring.

2. Select the call or conference call you want to join.

3. Do one of the following:

   • Click the Join button.

   • Right click the call and choose Join from the menu that appears.

Result: You are now connected to the call (or conference call already in progress).

Related Topics

Conferencing Features

Create a Conference Call Using Drag and Drop

Create or Expand a Conference Call by Adding Parties

Join Button

Join an Interaction